Working across Boundaries in Urban Land Use and Services Planning—Building Public Sector Capabilities for Digitalisation

This article addresses the challenges and capability gaps confronted by public administrations concerning digital transformation use of novel tools in context land use, facilities urban services planning. The present state planning management processes Finland is introduced reflected through experimental piloting conducted two Finnish cities. Participatory action research design methodology was utilised to identify main as well unravel possibilities resulting analysis revealed critical importance facilitating integrative policies coordination when working across knowledge boundaries between administrative domains. paper contributes a wider theoretical conceptual understanding, it discusses advantages feasibility boundary objects for cross-sectoral work smart, people-centred governance. authors see this direction fruitful ground further investigations within interdisciplinary context.